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For urgent assistance, please reach out to us by telephone.
Phone charges may apply. Please check with your local telco for more information.
Operating time zone for locations marked with ‘*’ is in UTC time zone.
| Service Location | Airport | Contact Number | Operating Hours |
| Australia | Adelaide Airport (ADL) | +61 481001655 | 24 hrs daily |
| Brisbane International Airport (BNE) | +61 434180649 | 24 hrs daily | |
| Melbourne Airport (MEL) | +61 466434396 | 24 hrs daily | |
| Perth Airport (PER) | +61 466 151879 | 24 hrs daily | |
| Sydney International Airport (SYD) | +61 421520785 | 24 hrs daily | |
| Brazil | Sao Paulo-Guarulhos International Airport (GRU) | +55 11 934204493 | 24 hrs daily |
| Canada | Montréal-Pierre E. Trudeau International Airport (YUL)* | +44 2039121388 | 0000-1700 hrs daily |
| Toronto Pearson International Airport (YYZ) | +1 416 776 2649 | 0730-1930 hrs daily | |
| Vancouver International Airport (YVR)* | +44 2039121388 | 0000-1700 hrs daily | |
| Finland | Helsinki Airport (HEL) | +358 505 432 088 | 0900-1900 hrs daily |
| France | Charles de Gaulle Airport (CDG)* | +44 2039121388 | 24 hrs daily |
| Orly Airport (ORY)* | +44 2039121388 | 24 hrs daily | |
| Hong Kong SAR, China | Hong Kong International Airport (HKG) | +852 2275 0000 | 24 hrs daily |
| Hungary | Budapest Ferenc Liszt International Airport (BUD) | +36 301958350 | 0400-2359 hrs daily |
| India | Cochin International Airport (COK)* | +44 2039121388 | 0000-1700 hrs daily |
| Indira Gandhi International Airport (DEL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Mumbai Airport (BOM)* | +44 2039121388 | 0000-1700 hrs daily | |
| Kempegowda International Airport (BLR) | +91 8066787505 | 24 hrs daily | |
| Indonesia | Kualanamu International Airport (KNO) | +62 21 8060 2033 | 0400-2300 hrs daily |
| Italy | Leonardo da Vinci-Flumicino Airport (FCO) | +39 066 595 4500 | 0500-2100 hrs daily |
| Kenya | Jomo Kenyatta International Airport (NBO)* | +44 2039121388 | 0000-1700 hrs daily |
| Macau SAR, China | Macau International Airport (MFM) | +853 6672 2815 | 0500-0200 hrs daily |
| Malaysia | Kuala Lumpur International Airport (KUL)* | +44 2039121388 | 0000-1700 hrs daily |
| Philippines | Clark International Airport (CRK) | +63 998 547 1365 | 24 hrs daily |
| Mactan-Cebu International Airport (CEB) | +63 991 321 2439 | 24 hrs daily | |
| Saudi Arabia | Riyadh King Khalid International Airport (RUH)* | +44 2039121388 | 0000-1700 hrs daily |
| Singapore | Singapore Changi Airport (SIN)* | +44 2039121388 | 0000-1700 hrs daily |
| South Korea | Incheon International Airport (ICN)* | +44 2039121388 | 0000-1700 hrs daily |
| Switzerland | Geneva Airport (GVA) | + 41 22 555 94 65 / + 41 22 555 94 66 | 0000-1700 hrs daily |
| Tanzania | Kilimanjaro Airport (JRO) | +255-742 924 479 | 24 hrs daily |
| Julius Nyrere International Airport (DAR) | +255-742 924 479 | 24 hrs daily | |
| Mwanza International Airport (MWZ) | +255-742 924 479 | 24 hrs daily | |
| Zanzibar International Airport (ZNZ) | +255-742 924 479 | 24 hrs daily | |
| Thailand | Suvarnabhumi International Airport (BKK)* | +44 2039121388 | 0000-1700 hrs daily |
| Türkiye | Istanbul Airport (IST)* | +44 2039121388 | 0000-1700 hrs daily |
| Sabiha Gokcen International Airport (SAW) | +90 216 706 0 706 | 24 hrs daily | |
| United Arab Emirates | Dubai International Airport (DXB) | +971 800 627 4222 | 0000-1700 hrs daily |
| Zayed International Airport (AUH) | +971 28052578 | 24 hrs daily | |
| United Kingdom | London Heathrow Airport (LHR)* | +44 2039121388 | 0000-1700 hrs daily |
| Edinburgh Airport (EDI) | +44 1313484731 | 0430-2000 hrs daily | |
| United States of America | Albuquerque International Sunport (ABQ)* | +44 2039121388 | 0000-1700 hrs daily |
| Aspen Airport (ASE)* | +44 2039121388 | 0000-1700 hrs daily | |
| Austin–Bergstrom International Airport (AUS)* | +44 2039121388 | 0000-1700 hrs daily | |
| Baltimore/Washington International Airport (BWI)* | +44 2039121388 | 0000-1700 hrs daily | |
| Boston Logan International Airport (BOS)* | +44 2039121388 | 0000-1700 hrs daily | |
| Buffalo Niagara International Airport (BUF)* | +44 2039121388 | 0000-1700 hrs daily | |
| Charlotte Douglas International Airport (CLT)* | +44 2039121388 | 0000-1700 hrs daily | |
| Chicago Midway International Airport (MDW)* | +44 2039121388 | 0000-1700 hrs daily | |
| Cincinnati Northern Kentucky International Airport (CVG)* | +44 2039121388 | 0000-1700 hrs daily | |
| Cleveland Hopkins International Airport (CLE)* | +44 2039121388 | 0000-1700 hrs daily | |
| Dallas Fort Worth International Airport (DFW) | +1 972 973 6464 | 0800-2000 hrs daily | |
| Dallas Love Field Airport (DAL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Daniel K Inouye International Airport (HNL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Dayton International Airport (DAY)* | +44 2039121388 | 0000-1700 hrs daily | |
| Denver International Airport (DEN)* | +44 2039121388 | 0000-1700 hrs daily | |
| Detroit Metropolitan Wayne County Airport (DTW)* | +44 2039121388 | 0000-1700 hrs daily | |
| Eagle County Regional Airport (EGE)* | +44 2039121388 | 0000-1700 hrs daily | |
| General Mitchell International Airport (MKE)* | +44 2039121388 | 0000-1700 hrs daily | |
| George Bush Intercontinental Houston Airport (IAH)* | +44 2039121388 | 0000-1700 hrs daily | |
| Harry Reid International Airport (LAS)* | +44 2039121388 | 0000-1700 hrs daily | |
| Hartsfield–Jackson Atlanta International Airport (ATL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Hollywood Burbank Airport (BUR)* | +44 2039121388 | 0000-1700 hrs daily | |
| Indianapolis International Airport (IND)* | +44 2039121388 | 0000-1700 hrs daily | |
| Jackson Hole Airport (JAC)* | +44 2039121388 | 0000-1700 hrs daily | |
| Jacksonville International Airport (JAX)* | +44 2039121388 | 0000-1700 hrs daily | |
| John F. Kennedy International Airport (JFK)* | +44 2039121388 | 0000-1700 hrs daily | |
| John Glenn Columbus International Airport (CMH)* | +44 2039121388 | 0000-1700 hrs daily | |
| John Wayne Airport-Orange County Airport (SNA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Kahului Airport (OGG)* | +44 2039121388 | 0000-1700 hrs daily | |
| Kansas City International Airport (MCI)* | +44 2039121388 | 0000-1700 hrs daily | |
| Kona International Airport (KOA)* | +44 2039121388 | 0000-1700 hrs daily | |
| La Guardia Airport (LGA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Lehigh Valley International Airport (ABE)* | +44 2039121388 | 0000-1700 hrs daily | |
| Lihue Airport (LIH)* | +44 2039121388 | 0000-1700 hrs daily | |
| Long Beach Airport (LGB)* | +44 2039121388 | 0000-1700 hrs daily | |
| Los Angeles International Airport (LAX)* | +44 2039121388 | 0000-1700 hrs daily | |
| Louis Armstrong New Orleans International Airport (MSY)* | +44 2039121388 | 0000-1700 hrs daily | |
| Louisville Muhammad Ali International Airport (SDF)* | +44 2039121388 | 0000-1700 hrs daily | |
| Lungi International Airport (FLL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Memphis International Airport (MEM)* | +44 2039121388 | 0000-1700 hrs daily | |
| Metropolitan Oakland International Airport (OAK)* | +44 2039121388 | 0000-1700 hrs daily | |
| Miami International Airport (MIA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Minneapolis-St. Paul International Airport (MSP)* | +44 2039121388 | 0000-1700 hrs daily | |
| Nashville International Airport (BNA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Newark Liberty International Airport (EWR)* | +44 2039121388 | 0000-1700 hrs daily | |
| Norfolk International Airport (ORF)* | +44 2039121388 | 0000-1700 hrs daily | |
| Norman Y. Mineta San Jose International Airport (SJC)* | +44 2039121388 | 0000-1700 hrs daily | |
| O'Hare International Airport (ORD)* | +44 2039121388 | 0000-1700 hrs daily | |
| Orlando International Airport (MCO) | +1 4076692360 | 24 hrs daily | |
| Palm Beach International Airport (PBI)* | +44 2039121388 | 0000-1700 hrs daily | |
| Philadelphia International Airport (PHL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Phoenix Sky Harbor International Airport (PHX)* | +44 2039121388 | 0000-1700 hrs daily | |
| Pittsburgh International Airport (PIT)* | +44 2039121388 | 0000-1700 hrs daily | |
| Portland International Airport (PDX)* | +44 2039121388 | 0000-1700 hrs daily | |
| Raleigh Durham International Airport (RDU)* | +44 2039121388 | 0000-1700 hrs daily | |
| Rochester International Airport (RST)* | +44 2039121388 | 0000-1700 hrs daily | |
| Ronald Reagan Washington National Airport (DCA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Sacramento International Airport (SMF)* | +44 2039121388 | 0000-1700 hrs daily | |
| Salt Lake City International Airport (SLC)* | +44 2039121388 | 0000-1700 hrs daily | |
| San Antonio International Airport (SAT)* | +44 2039121388 | 0000-1700 hrs daily | |
| San Diego International Airport (SAN)* | +44 2039121388 | 0000-1700 hrs daily | |
| San Francisco International Airport (SFO)* | +44 2039121388 | 0000-1700 hrs daily | |
| Savannah Hilton Head International Airport (SAV)* | +44 2039121388 | 0000-1700 hrs daily | |
| Seattle-Tacoma International Airport (SEA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Southwest Florida International Airport (RSW)* | +44 2039121388 | 0000-1700 hrs daily | |
| St Louis Lambert International Airport (STL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Tampa International Airport (TPA)* | +44 2039121388 | 0000-1700 hrs daily | |
| Ted Stevens Anchorage International Airport (ANC)* | +44 2039121388 | 0000-1700 hrs daily | |
| Theodore Francis Green State Airport (PVD)* | +44 2039121388 | 0000-1700 hrs daily | |
| Tulsa International Airport (TUL)* | +44 2039121388 | 0000-1700 hrs daily | |
| Washington Dulles International Airport (IAD)* | +44 2039121388 | 0000-1700 hrs daily | |
| Will Rogers World Airport (OKC)* | +44 2039121388 | 0000-1700 hrs daily | |
| William P. Hobby Airport (HOU)* | +44 2039121388 | 0000-1700 hrs daily | |
| Vietnam | Tan Son Nhat International Airport (SGN)* | +44 2039121388 | 0000-1700 hrs daily |
HEADQUARTERS
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